An operator, not a tech vendor
I lived the chaos I come to solve. I speak from experience, not theory.
Digital employees · always on
A digital employee answering your WhatsApp around the clock. A digital employee that answers your WhatsApp around the clock.
Built by someone who spent two years running a service business from the inside: crews, quotes, and the 4 a.m. phone calls.
NO SETUP COST · IF IT DOESN’T HELP, WE SWITCH IT OFF
THE ONE WHO ANSWERED THE PHONE
Why me
An operator, not a tech vendor.
For two years I ran the operation of a telecom cooperative: 15 people, crews on the road, quotes, payroll, taxes, credit lines. I was the number that rang at 4 a.m. when something went wrong.
Before that I trained in multimedia design and philosophy. Design taught me to build things people understand and use. Philosophy, to find the real problem before spending a cent on the wrong one. The operation taught me where a service business hurts.
Today I bring the three together: I look at your operation as someone who has run one, I find where your money and time leak, and I design the system that fixes it. Digital employees are the tool. What I do is think about your business.
How it helps you
You won’t miss a customer or an hour
It answers instantly, assists you and takes the repetitive off your plate. It doesn’t replace you.
Trust above all
It never makes up prices or facts. If it doesn’t know, it hands you the lead with a summary.
Zero risk to try it
I leave it running, you test it, and if it doesn’t help we switch it off.
Work
What I built — and where I learned the trade.
System built · functional
Balunek
Custom kitchens & wardrobes · Salta · WhatsApp
I designed the full system in three stages: capture every query, follow up on quotes and assist daily operations. I built the first one and it works: it answers every WhatsApp message instantly, 24/7, understands what the customer wants, qualifies them and alerts the team.
- DESIGN · FULL SYSTEM IN 3 STAGES
- BUILT · STAGE 1, FUNCTIONAL
- ANSWERS, QUALIFIES & ALERTS · 24/7
THE SYSTEM, IN THREE STAGES
The full system, stage by stage. The first one already works; the other two are designed and waiting their turn.
A query comes in at 23:47. The assistant takes it instantly, understands what they need and hands the team the lead, ready.
HOW IT WORKS · SAMPLE CONVERSATION
- Hi, do you make custom wardrobes? 23:47
- Hi! Yes, we make custom wardrobes. Tell me — do you have the space in mind or are we starting from scratch? 23:47 ✓✓
- I have a 3x4 bedroom, I want to use a whole wall 23:48
- Great. How wide is that wall, roughly? And are you thinking open or sliding doors? 23:48 ✓✓
- About 4 meters. Sliding would be nice 23:49
- Perfect, noted: custom wardrobe, 4-meter wall, sliding doors. First thing tomorrow someone from the team will message you to set up the visit. Works for you? 23:49 ✓✓
- Sounds great. Thanks! 23:50
✓ LEAD HANDLED · ✓ LEAD QUALIFIED · ✓ TEAM NOTIFIED
TEAM ALERT · 23:50
Custom wardrobe — 4 m wall, sliding doors. Wants a visit.
SAMPLE CONVERSATION ON THE SYSTEM BUILT FOR BALUNEK
No quote goes cold: the system follows each one, remembers on its own and pings when it’s time to act.
STAGE 02 · DESIGNED — HOW IT WILL WORK
- DAY 0 LOGGED
Quote sent to the customer
- DAY 3 FOLLOW-UP
No reply. A friendly reminder goes out on its own
- DAY 3 TEAM NOTIFIED
The customer replies: wants to adjust a measurement
- DAY 5 CLOSING
Visit arranged, quote adjusted
DESIGNED · NOT BUILT YET — ADDED ONCE STAGE 01 PAYS OFF
Everything that comes in stays in order: who asked for what, its status, what’s next.
STAGE 03 · DESIGNED — HOW IT WILL WORK
CUSTOMERREQUESTSTATUS
- Mariana G. 4 m wardrobe VISIT BOOKED
- Hugo P. Full kitchen QUOTED
- Valeria S. Bedroom closet IN TALKS
- Castañares site 4× base units CLOSED
DESIGNED · NOT BUILT YET — THE WHOLE OPERATION, IN ONE PLACE
Origin · system going live
PTGA
Telecom cooperative · Argentina · WhatsApp
The cooperative where I ran the operation for two years — where I learned the trade from the other side of the counter. I’m now getting an assistant running there that takes every query, sorts it and hands it to the team ready to answer.
- Where I learned the trade
- Lead-capture assistant going live
A day at the cooperative looked like this, but messy: crews, purchases, invoices, all coming in by WhatsApp at any hour. Now every task gets sorted and reaches whoever resolves it.
HOW THE DAY GETS ORDERED · SIMULATION
TASKS · TODAY 0 SORTED
# TIMETOPICSTATUS
- 1 08:05 San Isidro clearing BOOKED · CREW
- 2 08:40 Coax stock SENT · PURCHASING
- 3 09:15 Monthly surplus TO DECIDE · ADMIN
- 4 09:50 Radio Semilla invoice INVOICING
SIMULATION — THE LEAD-CAPTURE ASSISTANT IS ALREADY RUNNING AT PTGA
How we start
I leave a digital employee working in your WhatsApp: it answers every query instantly, understands what the customer needs, qualifies them and hands you the lead ready. You stay in charge — it just takes the repetitive off your plate, and the messages that arrive when you can’t answer.
I leave it running with no setup cost. You test it. If it doesn’t help, we switch it off and you owe me nothing. If it brings customers, we continue with a monthly fee.
- 01
I set it up
No setup cost, working in your WhatsApp.
- 02
You test it
With your real customers, in your day to day.
- 03
You decide
If it doesn’t help, we switch it off and you owe nothing. If it brings customers, we continue.
THE FIRST PIECE
The digital employee is the first piece, not the last.
We start where it shows most: no customer left unanswered. Once that’s running, we look together at where else your time and money leak — quotes going cold, the calendar, the numbers no one checks — and we build it to fit, one piece at a time.
I don’t sell a canned product. I design the system your operation needs, in the order it needs it.
05
Leave your details and we start
A short call or a one-minute demo. I’ll show you how it would work in your business.
- estudio@leoblumfeld.com
- WhatsApp / calendar
- https://wa.me/5491150052946